What to Do When You Witness Workplace Bullying
Colleagues who see bullying in the workplace often fail to act because they don’t know how, or fear retaliation. Here are some ways you can help.
When Leadership Gets Digital — But Fails Human: Rewiring Trust in Government
Government leaders lean into digital transformation, yet neglect the human trust needed to sustain it. But trust is the invisible code for digital leadership.
Fixing the Fragmentation That Holds Back Government Readiness
In this video interview, Ari Vidali of Acadis explains how agencies can overcome fragmentation and transform readiness through modernization.
Simplifying Bureaucracy: Streamlining Processes for Better Outcomes
Simplifying bureaucracy isn’t cutting corners — it’s cutting confusion. Smarter processes empower teams to deliver better results with less frustration.
NextGen Award Winners: Embracing Public Service
“Public service offers a chance to contribute to positive, wide-reaching change.” “I want to truly make a difference and have a direct way to impact society.” “I see the benefits of the things that we do out there, and it just makes me very proud.” These are just a few of the reasons that ourRead… Read more »
November Online Training Opportunities
The leaves are falling, but what’s not dropping is our level of commitment to your professional development! We’ve got an amazing line-up of free online training sessions in November, with topics designed to help you communicate more clearly, take advantage of AI, and get curious about quantum computing. Take a look at the sessions below,Read… Read more »
How Accessible Civic Tech and Thoughtful Rollouts Can Help Bridge the Digital Divide
As governments modernize their digital services, thoughtful design and inclusive rollout strategies help build trust and ensure every resident is connected.
Transforming Government Workplaces: The Role of Organizational Leadership
Organizational leadership can turn government workplaces into hubs of trust, inclusion and innovation and help agencies thrive amidst uncertainty.
Being Bullied at Work
Being bullied at work? The majority of bullying targets leave the job. Here are some tips for responding that may allow you to stay — or land on your feet.
Transforming Workflows for — and With — AI
As agencies graduate from AI pilot projects, they must do more than bolt it onto existing processes. Learn why you should integrate AI from start to finish.
The Do’s and Don’ts of Delegation
Spooky season is officially here, but is there anything scarier than delegating tasks across your team? If you find delegation downright daunting, now’s the time to come out from hiding behind the desk and learn how to master this critical management skill. During our recent Supervisors Community of Practice virtual networking discussion, Sharon Swabb, CareerRead… Read more »
Using Data to Improve Outcomes
Agencies are using data to boost outcomes. Learn how St. Petersburg, Florida’s police department used data mapping to help fight crime.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.